In compliance with Article 10 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), the company’s identification data are set forth below.

Company name:

BALKYSUB, SL

Tax identification number:

B-85886026

Registered office:

Calle José Ortega y Gasset number 20

28006 Madrid

E-mail address:

bucea@balkysub.com

Telephone:

+34 661 492 143

Balkysub, SL was incorporated in Madrid in 2015 and registered in the Commercial Register of Madrid, in volume 27,444, folio 167, section 8 and page M-494586, inscription 7. It has the prior administrative authorization for the exercise of the activity of Recreational Diving Center AACC 2012/017154 granted by the City Council of Cartagena.

This legal notice contains the general conditions governing access to and use of the website www.balkysub.com, which is owned by BALKYSUB, SL, hereinafter BALKYSUB domiciled in PASEO D. DIMAS ORTEGA, 2. DIMAS ORTEGA, 2 – LOCALS 6 and 7, PUERTO DE CABO DE PALOS, 30370 – MURCIA

The access and use of the website implies the express and full acceptance of these general conditions in the version published at the time the user accesses it, without prejudice to the particular conditions that may apply in some of the specific services of the website.

The access and use of the website implies the express and full acceptance of these general conditions in the version published at the time the user accesses it, without prejudice to the particular conditions that may apply in some of the specific services of the website.

The user accepts that the access to the present web site and the contents included in it takes place freely and consciously, under his exclusive responsibility.

The user accepts that the access to the present web site and of the contents included in the same one takes place freely and consciously, under his exclusive responsibility.

Users access the website freely and free of charge, although BALKYSUB reserves the right to limit access to certain content or services, requiring the registration of their data prior to access.

Users access the website freely and free of charge, although BALKYSUB reserves the right to limit access to certain content or services, requiring the registration of your data prior to access.

BALKYSUB reserves the right to modify at any time the presentation, configuration and location of the website, as well as the contents, services and conditions required to use them when it deems appropriate or in order to adapt to future legislative and technological changes. These modifications will be valid from its publication on the website.

BALKYSUB reserves the right to modify at any time the presentation, configuration and location of the website, as well as the contents, services and conditions required to use them when it deems appropriate or in order to adapt to future legislative and technological changes. These changes will be valid from its publication on the website.

BALKYSUB, reserves the right to interrupt access to this website at any time and without notice, either for technical, security, control, maintenance, power failure, or any other cause. Such interruption may be temporary or permanent, in which case the users will be informed of such circumstance, who may suffer the loss, if any, of the information stored in the different services, without giving rise to any compensation whatsoever.

GENERAL CONDITIONS OF SALE

The purchase prices are detailed in the product before starting the purchase process. In all our articles VAT is included, and if they carry shipping costs, they will amount to the amount of 5 € VAT included.

The purchase process through our payment gateway involves selecting the product and its features, make the payment and you will receive an email confirmation of payment and booking the activity with the same features contracted.

CANCELLATION AND REFUND POLICY

It is established that the cancellation of the activity by Balkysub Diving School due to weather conditions is possible, since safety is our commitment and main objective. In such a case it will be possible to change the date or accumulate the amount as a credit to your account. Balkysub will duly inform you at least 48 hours in advance if the weather situation is unfavorable for your activity.

In case of cancellation by the customer and it is a cause of force majeure*, Balkysub will refund 100% of the deposit if such cancellation is stated by email (reservas@balkysub.com) 72 hours before the start of the activity.

In case of cancellation by the customer and it is a cause of force majeure*, Balkysub will refund 100% of the deposit if such cancellation is made by email (reservas@balkysub.com) 72 hours before the start of the activity.

In case of cancellation by the customer for other reasons, Balkysub may change the date or accumulate the amount advanced as a credit to your account, if such cancellation is noted by email (reservas@balkysub.com) 72 hours before the start of the activity.

In case of cancellation by the client for other reasons, Balkysub may change the date or accumulate the amount advanced as credit in your account, if such cancellation is made by email (reservas@balkysub.com) 72 hours before the start of the activity.

In case of cancellation within 72 hours of the activity, or no show on the day and time of the activity, your reservation will be canceled and you will not be entitled to any refund of the amount advanced.

In case of cancellation within 72 hours of the activity, or no-show on the day and time of the activity, your reservation will be cancelled and you will not be entitled to any refund of the amount advanced.

In case you have not been diving for more than 6 months, Balkysub recommends you to do a recycling activity of diving techniques with us or in any other center. In case you do not want to perform the recycling activity, book a boat dive and the dive guide decides to cancel your dive for reasons of deficiency in their techniques, Balkysub will charge 100% of the price of the dive.

WEB FORMS CLAUSE

Under the provisions of Law 15/1999 of Protection of Personal Data and Law 34/2002 of Services of the Information Society and Electronic Commerce, we inform you that your data will be incorporated into a file owned by ESCUELA DE BUCEO BALKYSUB (Balkysub, SL) in order to manage your inquiry and keep you informed of our products.

You may, at any time, exercise your right of access, rectification, cancellation and opposition under the terms established in Law 15/1999, at the following address: E-MAIL or ESCUELA DE BUCEO BALKYSUB, PASEO D. DIMAS ORTEGA, 22 – LOCALES 6 y 7, PUERTO DE CABO DE PALOS, 30370 – MURCIA-SPAIN.

COPYRIGHT NOTICE

BALKYSUB is the owner of this website. All industrial and intellectual property rights on this Internet portal are legally reserved, so that access to it or its use by the user should not be considered, in any way, as the granting of any license or right to use any asset.

Users of the website may only make private, personal or professional use of its contents. It is absolutely forbidden to use the website or any of its elements for commercial or illicit purposes.

No acts of reproduction, modification, distribution or public communication of the website without the prior written consent of BALKYSUB Reproduction of the contents of the website is prohibited, unless it is legally permitted and the source is cited or, failing that, otherwise authorized in writing. In those cases where prior written authorization is required, such authorization shall replace the general prohibition mentioned above and shall clearly mention any restrictions on use.

BALKYSUB shall not assume any liability arising from the use by third parties of the content of the website and may exercise all civil or criminal actions that correspond to it in case of infringement of these rights by the user.

DISCLAIMER OF LIABILITY

The contents incorporated into the website have been prepared at all times in good faith for the purpose of providing information to users, so BALKYSUB assumes no liability whatsoever for the completeness or accuracy of such information or guarantee the accuracy or updating of the information that can be obtained from it, which may be changed without notice. BALKYSUB is not responsible for any typographical, formal or numerical errors that the website may contain.

BALKYSUB is not responsible for the misuse that users may make of the website.

Responsibility for the operation of the website.

BALKYSUB try to minimize the problems caused by technical errors, and may proceed to the temporary suspension of the services and contents of the website to perform maintenance, improvement or repair thereof, without giving rise to any compensation to the user for these concepts.

Please note that some information contained in this website may have been created or collected in files or formats that are not error-free, so we cannot guarantee that the service will not be interrupted or affected by such problems.

BALKYSUB assumes no liability whatsoever for any damages that may be caused to the user as a result of consulting this website, or those external sites that are forwarded.

BALKYSUB shall not be liable in case of service interruptions or malfunction of the same that have their origin in cases of unforeseeable circumstances, force majeure or other causes beyond its control.

Responsibility for the use of links

BALKYSUB assumes no liability for the existence of links between the contents of this site and content located outside the same, or any other mention of external content to this site.

In the event that BALKYSUB finds by any means the illegality of the website, or that it harms property or rights of a third party liable for compensation, the company will remove or disable the link.

The presence of other links on the website is for informational purposes only, not constituting in any case an invitation or recommendation to purchase products or services offered on the Internet site of destination, and in no case imply support for the persons or entities authors of such content or owners of the sites where they are.

In this way BALKYSUB is not responsible for the content and availability of the websites to which it links outside its page, for any damage or loss that may arise from the connection or use of any content, product or service available on the websites to which the links are directed.

Cookie Policy

Definition and function of cookies: A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, store and retrieve information about browsing habits of a user or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize the user. What types of cookies used by this website? Technical Cookies: These are those that allow the user to navigate through a website, platform or application and the use of different options or services it exist as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements of an order, make the buying process an order, make the request for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content via social networks. Analysis Cookies: These are those that are well treated by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analyzed in order to improve the supply of products or services we offer. Analysis Cookies: Your browsing is analyzed using web analytics programs that collect information about the user of the web (IP, mainly), as well as the navigation that he has done (origin, visits, time on the page, etc). Personalization Cookies: These are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal such as the language, the type of browser through which you access the service, the locale from which you access the service, etc.. Third-party cookies: This website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above. How to manage cookies in the browser? The user expressly accepts, by using this Site, the processing of the information collected in the manner and for the purposes mentioned above. And also acknowledges the possibility of refusing the processing of such data or information by rejecting the use of cookies by selecting the appropriate settings for this purpose in your browser. While this option of blocking Cookies in your browser may not allow the full use of all the functionalities of the Website. You can allow, block or delete cookies installed on your computer by configuring the options of the browser installed on your computer: Chrome, Explorer, Firefox, Safari.

PRIVACY POLICY

BALKYSUB then informs you of its privacy policy applied to personal data. In this way, all personal data under its responsibility will be treated in accordance with Law 15/1999, December 13, Protection of Personal Data and will be kept the appropriate security measures and confidentiality of the same.

Visiting the BALKYSUB website does not imply that the user must provide any information regarding their identity, not being able to be associated with a specific user by the company. In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set forth in the aforementioned data protection regulations.

Users who provide personal data clearly, accurately and unequivocally consent to these conditions.

Data protection.

The collection of personal data will be carried out solely and exclusively through the contact form published on the website and emails that users can send to BALKYSUB, which will be included in an automated file.

The files owned by BALKYSUB are registered in the General Register of the Spanish Data Protection Agency, which can be accessed by the user or visitor to check the status of those.

BALKYSUB retain their data after the relationship with the user to meet the necessary legal obligations. In turn, proceed to the cancellation of the data collected when they are no longer necessary for the purpose for which they were collected.

Information security

BALKYSUB has developed all systems and technical and organizational measures at its disposal, provided in the rules of protection of personal data to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided by the user or visitor.

However, the user or visitor must be aware that Internet security measures are not impregnable.

Confidentiality and Professional Secrecy.

Private communications that may occur between BALKYSUB staff and users or visitors will be considered confidential. Access to this information is restricted by means of technological tools and strict internal controls.

Private communications that may occur between BALKYSUB staff and users or visitors will be considered confidential. Access to this information is restricted by technological tools and by strict internal controls.

Links to other websites.

This website may contain links to other sites. BALKYSUB has no control over, and is not responsible for, the data protection policies or measures of other websites.

This website may contain links to other sites. BALKYSUB has no control over, and is not responsible for, the data protection policies or measures of other websites.

Rights of users.

The user may exercise, with respect to the data collected in the manner provided, the rights recognized by Law 15/1999, of December 13, Protection of Personal Data and in particular the rights of access, rectification or deletion of data and opposition.

You may exercise your rights by sending a request by ordinary mail, signed and accompanied by a photocopy of your ID, to the address of the headquarters of BALKYSUB indicated above.

BALKYSUB informs that the personal data collected, when they are no longer necessary or relevant for the purpose for which they were collected, will be canceled in accordance with the rules of protection of personal data.